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Why aren’t my transactions loading?

It can take up to 24 hours for transactions to become available. We seek to pull up to 12 months of account history, however certain institutions put limits on the amount of history available to pull, which unfortunately is completely out of our control. In other instances, it may just take longer to pull the full history, again due to limitations set by each financial institution.

If you are having trouble connecting to specific institutions or if some transactions seem to be taking longer to show up than others, let us know by reaching out to support@range.com. We can often switch between our third party service providers to remedy these issues.

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